Tech Updates

This page serves as AIS’s central location for important technology-related updates, platform changes, service notices, and member guidance.

AIS Website and Member Portal Upgrade

We have upgraded the AIS website and member portal. Below is what has changed, what has not, and how to get started.

Logging In for the First Time

To access your account in the upgraded portal, please visit this page and follow the instructions carefully.

What Has Changed

A refreshed aisnet.org The site has updated navigation and improved access to commonly used resources.

An upgraded member portal Once logged in, you can:

Update and manage your professional profile
Register for upcoming meetings and conferences
Manage dues and account transactions
Connect and engage with your AIS communities

What Has Not Changed

The following platforms are unaffected by this upgrade:

eLibrary
Career Center
Community sites supported by HigherLogic
AMCIS and ICIS Conference Apps
Paper Submissions

Your Member Data

Your member details and transaction history have been carried over automatically. Transaction history was transferred at a summary level, meaning individual line-item detail from prior to the migration may not be visible. If you have a specific question about a past transaction, contact us at membership@aisnet.org.

Communities & Groups

How do I join or change my SIGs, Colleges, or Chapters? From the dashboard menu, select Update Your AIS Communities to add or remove affiliations. Your active communities are listed under the Your Communities section on the member dashboard.

Membership & Renewals

Where can I check my membership status and expiration date? Your membership type, current status, and expiration date are displayed on your Member Dashboard.

How do I renew my membership or pay dues? Click the Join/Renew link in the right-hand action menu or top navigation bar. To view past invoices or manage payments, use the Financial dropdown > My Financial Overview in the top navigation.

My transaction history looks different than I expected. Is something missing? Transaction history was migrated at a summary level. If you have a question about a specific past transaction, contact us at membership@aisnet.org.

FAQs

I can't log in or I'm locked out. What should I do? Start by confirming you have followed the steps to activate your portal account. You will need to click to the "Set up an account tab" the first time you log in. Your old password won't work. If you still need assistance, contact membership@aisnet.org.
How do I change my password? If you prefer, you may also log in using Google, Apple, or LinkedIn credentials instead of a password. The first time you log in, you will need to create a new password for this system if you want to continue using a password.
What's the easiest way to get oriented once I'm logged in? Start with the Member Dashboard. From there you can update your profile, manage your SIG, Chapter and College affiliations, and access your membership details.
My profile information looks incorrect. How do I fix it? You can click Manage My Profile from the Member Dashboard or the portal landing page.

Questions?