The AIS Member Service Center (MSC), open 9:00 AM - 5:00 PM EST, Monday - Friday (except holidays and ICIS/AMCIS conferences), is an invaluable resource for all current and prospective AIS members. Please take a moment to review some frequently asked questions below listed by topic below. If you can't find what you are looking for, please send an email to, and we will make sure to answer your question expertly and promptly. To review our membership service pledge, click here.

- How do I join AIS?
- How do I determine my AIS membership rate?
- What's my member profile and how do I use it?

Contact Michelle Seitman @

- How can I view or print my conference registration receipts?

Contact Andrea Lashley-Aquil @

- How much does it cost for members?
- How do I construct a webpage for my listing?

Contact Aretha Wright @

- How do I join a SIG?
- Can I access a full list of AIS chapters?

Contact Tmitri Owens @

For a full list of AIS staff members, as well as the office mailing and delivery address, please click here.

Here's a bit more about the Member Service Center team!


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