Survey Instruments in IS by Peter Newsted, Sid Huff Malcolm Munro, Andrew Schwarz, & Tung Cu
IS-Specific References on Survey Research
This compilation was part of a list started by Alan Dennis, University of Georgia, in response to a query sent via ISWorld Net, asking for suggested readings on the subject of survey research, suitable for a PhD seminar on the topic. The annotations on some citations are those of the original submitters. We have since extended it to other references in IS as our site has evolved.
Your comments, corrections, and suggestions for additions are most welcome.
Atwell, P. and B. Rule, "Survey and other methodologies applied to IT impact research: experiences from a comparative study of business computing," In K. Kraemer (ed.), The Information Systems Research Challenge: Survey Research Methods, Boston: Harvard Business School, 1991, pp 299-315. [This book edited by Kraemer also has some 20 other articles on survey research in MIS.]
Bratton, G. B. and P. R. Newsted, "Response Effects and Computer-Administered Questionnaires: The Role of the Entry Task and Previous Computer Experience," Behaviour and Information Technology, 1995, 14, pp. 300-312.
Chin, W. W., A. Gopal, & W. D. Salisbury, "Advancing the theory of adaptive structuration: The development of a scale to measure faithfulness of appropriation," Information Systems Research, 1997, 8, pp. 342-367.
Farhoomand, A. F., "Scientific Progress of Management Information Systems," Database, 1987, 18, pp. 48-546. [Gives details about the number and kinds of articles published in MIS.]
Galliers, Robert, Information Systems Research: Issues, Methods & Practical Guidelines, Blackwell Scientific, 1992.
Garrity, E. J. and L. Sanders, Information System Success Measurement, Hershey, PA: Idea Group Publishing, 1998. [Provides a detailed look at measurement in this specific area of IS.]
Grover, V., C. C. Lee, D. Durand, "Analyzing Methodological Rigor of MIS Survey Research from 1980-1989," Information and Management, 24, 1993, pp. 305-318. [The Survey Methodological Attributes index (SMA) is a useful measure to evaluate instruments.]
Kettinger, William J., Lee, Choong C., & Lee, Sunro, (1995). "Global measures of information service quality: a cross-national study", Decision Sciences, 26(5), September/October, 569-588.
K. Kraemer (ed.), The Information Systems Research Challenge: Survey Research Methods, K. Kraemer (ed.), Boston: Harvard Business School, 1991, pp 299-315. [This book has some 20 articles on survey research in MIS.]
Kiesler, S. and L. Sproull, "Response Effects in the Electronic Survey," Public Opinion Quarterly, 1986, 50, pp. 402-413.
Moore, G. C. & I. Benbasat, "Development of an instrument to measure the perceptions of adopting an information technology innovation," Information Systems Research, 1991, 2, pp 192-222.
Newsted, P. R., M. Munro, & S. Huff, "Data Acquisition Instruments in Management Information Systems," In K. Kraemer (ed.), The Information Systems Research Challenge: Survey Research Methods, Boston: Harvard Business School, 1991, pp 187-209.
Newsted, P. R., W. Chin, O. Ngwenyama, and A. Lee, "Resolved: Surveys have Outlived their Usefulness in IS Research," Panel presented at the 1996 International Conference on Information Systems, December 17, 1997 ,Cleveland, Ohio
Pinsonneault, A. & K. Kraemer, "Survey research methodology in management information systems," Journal of Management Information Systems, Fall, 1993, pp 75-105.
Straub, D. W., "Validating instruments in MIS research," MIS Quarterly, 1989, 13, pp 147-169. [This article discusses the steps to instrument validation and argues that it is all too often overlooked. This is clearly written and easy to follow.]
Teng, J. P. and D. F. Galletta, "MIS Research Directions: A Survey of Researchers' Views," Database, 1990, 21, pp. 1-10.
Webster, J. & D. Compeau, "Computer-assisted versus paper-and-pencil administration of questionnaires," Behavior Research Methods, Instruments, & Computers, 1996, 28 #4, pp. 567-576. [In addition to a description of an experiment in this area, this article is a good source for other references in this field.]
Webster, J., & J. J. Martocchio, "Microcomputer playfulness: development of a measure with workplace implications," MIS Quarterly, 1992, 16, pp 201-226.
Zmud, R. W., and A. C. Boynton, "Survey Measures and Instruments in MIS: Inventory and Appraisal." In K. Kraemer (ed.), The Information Systems Research Challenge: Survey Research Methods, Boston: Harvard Business School, 1991, pp 149-180. [has a list of organization-related instruments, too]
Zmud, R. W., J. P. Sampson, R. C. Reardon, J. G. Lenz, & T. A. Byrd, "Confounding effects of construct overlap: an example from IS user satisfaction theory." Information Technology & People, 1994, 7 #2, pp 29-45.